Support

Active Monitoring Service
We provide all levels of IT support, from monitoring your network, where our systems will identify, alert us, and allow us to resolve issues before you’re aware of the problem.

Help Desk Provision / Online Service Desk
Agnito provides support through our telephone and online helpdesks that can help solve your IT problems.

Remote Control Support
Our technicians can also solve problems remotely through remote control support programs.

For complex problems or faulty hardware we will visit to ensure we solve problems as quickly as possible.

Support Contracts
Agnito offers tailor-made contract agreements to provide you with the level of support you require. Whether your equipment has been provided by us or not we can offer a cost-effective support contract on equipment which is out of warranty.

Asset Management Service
We can provide a full asset management service to monitor equipment serial numbers, location, users and performance.